Returns and Refunds Policy

Thank you for shopping at 40Count.

Products with factory defects, missing parts or other
problems originating prior to shipment, we’re here to help.

Only defective products which fall under the category of non-perishable
items can be returned within 15 days of the original purchase of the product. We
ask that you report any product defects within 15days of your receiving your
order. After 15 days 40Count will make every attempt to replace your product,
however charges may apply.

To be eligible for a return, please make sure that:

The product is defective and was purchased
in the last 15 days

The product should be a non-perishable item

The product is in its original packaging

You have the receipt or proof of purchase

You obtained a Return Merchandise Number
(RMN) from us

Products that do not meet the above criteria will not be
considered for return.

Sea Food and Seed and any non-defective items that are sold
on the site will not be applicable for return policy.

To obtain a Return Merchandise Number (RMN), contact us:

By phone number: +91 8074855926

By email: customerservice@40count.com

Send the product with its original packing and the receipt
or proof of purchase and the RMN number, along with a note indicating whether
you want to exchange the product (and if so, what other product you want to
order) or a refund, to:

 16/3/634 Rama Murthy
Nagar, Nellore, Andhra Pradesh 524002 INDIA

Shipping charges

Replacements for defective items are sent free of charge and
we will cover any return shipping costs and the shipping of the replacement
product. We will send you return instructions accordingly. Failure to return
the defective product or failure to send pictures when we ask for them may
result in delays and there may be a charge for the replacement item and we
would all like to avoid this.

Damaged items

If you received a damaged product, please notify us
immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only defective
items can be refunded.

Contact us

If you have any questions about our Returns and Refunds
Policy, please contact us:

By phone number: +91 8074855926

By email: customerservice@40count.com